Opsman.org - For thought leaders in Operations and Process Management http://www.opsman.org/ Copyright 2006-2009 http://www.opsman.org/images/skins/opsman/logo.gif http://www.opsman.org <img src='http://www.opsman.org/images/podcasts/20081201124528-bill taylor.jpg' alt='' width='40'/><br/>Fascinating approach to getting the right employees focused on customer service http://www.opsman.org/index.php?menu=podcast&pod=Why_Zappos_Pays_New_Employees_to_QuitAnd_You_Should_Too <img src='http://www.opsman.org/images/podcasts/20080320134730-soup nazi.jpg' alt='' width='40'/><br/>How to create effective processes and control customers http://www.opsman.org/index.php?menu=podcast&pod=Seinfeld_and_the_Soup_Nazi <img src='http://www.opsman.org/images/podcasts/20080320132800-jack welch.jpg' alt='' width='40'/><br/>The six sigma champion holds forth http://www.opsman.org/index.php?menu=podcast&pod=Jack_Welch_on_Six_Sigma <img src='http://www.opsman.org/images/podcasts/20080320131629-john seddon.jpg' alt='' width='40'/><br/>Interesting views on TPS http://www.opsman.org/index.php?menu=podcast&pod=What_can_we_learn_from_the_Toyota_Production_System <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Covering chapter 10 of the book... http://www.opsman.org/index.php?menu=podcast&pod=The_Process_of_Operations_Strategy_Implementation <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Covering chapter 9 of the book... http://www.opsman.org/index.php?menu=podcast&pod=The_Process_of_Operations_Strategy_Substitutes_for_Strategy <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Covering chapter 8 of the book... http://www.opsman.org/index.php?menu=podcast&pod=The_Process_of_Operations_Strategy <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Covering chapter 7 of the book... http://www.opsman.org/index.php?menu=podcast&pod=Product_and_Service_Development <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Covering chapter 6 of the book... http://www.opsman.org/index.php?menu=podcast&pod=Improvement_Strategy <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Covering chapter 5 of the book... http://www.opsman.org/index.php?menu=podcast&pod=Process_Technology_Strategy <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Covering chapter 4 of the book... http://www.opsman.org/index.php?menu=podcast&pod=Supply_Network_Strategy <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Covering chapter 3 of the book... http://www.opsman.org/index.php?menu=podcast&pod=Capacity_Strategy <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Covering chapter 2 of the book... http://www.opsman.org/index.php?menu=podcast&pod=Operations_Performance <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Covering chapter 1 of the book... http://www.opsman.org/index.php?menu=podcast&pod=What_is_Operations_Strategy <img src='http://www.opsman.org/images/podcasts/20070913111137-lean healthcare.jpg' alt='' width='40'/><br/>Applying the principles of lean into the health environment http://www.opsman.org/index.php?menu=podcast&pod=Lean_Healthcare <img src='http://www.opsman.org/images/podcasts/20071011174007-simon croom.jpg' alt='' width='40'/><br/>Dr Simon Croom explores the Economic and Social impacts of Supply Chains http://www.opsman.org/index.php?menu=podcast&pod=Economic_and_Social_Implications_of_the_Supply_Chain <img src='http://www.opsman.org/images/podcasts/20070630145317-nick dieltiens.jpg' alt='' width='40'/><br/>Transferring lean to a knowledge environment http://www.opsman.org/index.php?menu=podcast&pod=Nick_Dieltiens_of_Lexus_on_Lean <img src='http://www.opsman.org/images/podcasts/20070630142759-qfd.jpg' alt='' width='40'/><br/>The flaws in the use of QFD for innovation http://www.opsman.org/index.php?menu=podcast&pod=Whats_wrong_with_QFD <img src='http://www.opsman.org/images/podcasts/20070630133110-w edwards deming.jpg' alt='' width='40'/><br/>The final one! http://www.opsman.org/index.php?menu=podcast&pod=W_Edwards_Deming_Part_3 <img src='http://www.opsman.org/images/podcasts/20070630132845-w edwards deming.jpg' alt='' width='40'/><br/>Stick with it! http://www.opsman.org/index.php?menu=podcast&pod=W_Edwards_Deming_Part_2 <img src='http://www.opsman.org/images/podcasts/20070630132637-w edwards deming.jpg' alt='' width='40'/><br/>Old but facinating story of Deming http://www.opsman.org/index.php?menu=podcast&pod=W_Edwards_Deming_Part_1 <img src='http://www.opsman.org/images/podcasts/20070630130409-visa.jpg' alt='' width='40'/><br/>Advert demonstrating issues of bottlenecks, flow, ToC http://www.opsman.org/index.php?menu=podcast&pod=Theory_of_Constraints <img src='http://www.opsman.org/images/podcasts/20070630125926-ibm.jpg' alt='' width='40'/><br/>Advert showing the power of RFID http://www.opsman.org/index.php?menu=podcast&pod=Supermarket_Checkout <img src='http://www.opsman.org/images/podcasts/20070625215145-rfid.jpg' alt='' width='40'/><br/>The use of RFID technologies in the supply chain http://www.opsman.org/index.php?menu=podcast&pod=RFID <img src='http://www.opsman.org/images/podcasts/20070625214250-factory_yaris.jpg' alt='' width='40'/><br/>News report on the Toyota approach to manufacturing http://www.opsman.org/index.php?menu=podcast&pod=The_Toyota_Way <img src='http://www.opsman.org/images/podcasts/20071011174129-simon croom.jpg' alt='' width='40'/><br/>Dr. Simon Croom talks to OpsMan about 5 key precepts of Supply Chain Management http://www.opsman.org/index.php?menu=podcast&pod=5_Key_Supply_Chain_Precepts <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Managing Improvement; The TQM approach http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_20 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Failure Prevention and Recovery http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_19 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Operations Improvement http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_18 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Quality Planning &amp; Control http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_17 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Project Planning &amp; Control http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_16 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Lean and JIT http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_15 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Enterprise Resource Planning http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_14 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Supply Planning and Control - This podcast is currently incomplete, please check back again soon for the full version http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_13 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Inventory http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_12 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Capacity http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_11 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Planning and Control http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_10 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Job design http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_9 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Process Technology http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_8 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Layout and Flow http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_7 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Supply Network Management http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_6 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Design of Products and Services http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_5 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Process Design http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_4 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Operations Strategy http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_3 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Chapter 2 revision summary - the strategic role and objectives of operations http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_2 <img src='http://www.opsman.org/images/skins/opsman/icon_med_pod.png' alt='' width='40'/><br/>Chapter one revision podcast by Nigel Slack http://www.opsman.org/index.php?menu=podcast&pod=Student_Revision_Podcast_1 <img src='http://www.opsman.org/images/podcasts/20070731153135-20070203150718-bentley_logo.jpg' alt='' width='40'/><br/>An overview of ops man at Bentley Motors http://www.opsman.org/index.php?menu=podcast&pod=Ops_Man_at_Bentley <img src='http://www.opsman.org/images/podcasts/20061219125213-finance.jpg' alt='' width='40'/><br/>A process perspective in the finance department at Unipart. http://www.opsman.org/index.php?menu=podcast&pod=Finance_Processes <img src='http://www.opsman.org/images/podcasts/12463019122006-alc.jpg' alt='' width='40'/><br/>An explanation of Uniparts renowned ALC http://www.opsman.org/index.php?menu=podcast&pod=The_ALC <img src='http://www.opsman.org/images/podcasts/12470319122006-phil.jpg' alt='' width='40'/><br/>The 4 perspectives of Operations Strategy as filmed at Unipart, Oxford http://www.opsman.org/index.php?menu=podcast&pod=Ops_Strategy <img src='http://www.opsman.org/images/podcasts/Tue1206111512-6sigpic.jpg' alt='' width='40'/><br/>An introduction to 6 Sigma http://www.opsman.org/index.php?menu=podcast&pod=6_Sigma